About the Role
Open and Affordable Dental is looking for an entry-level dental scheduling coordinator for immediate hire. The position is 36 hours per week. You will be trained for this position, no previous experience is necessary. The Dental Scheduling Coordinator’s primary responsibility is to monitor and manage the dental schedule for multiple offices.
The ideal candidate will possess the following:
• Bilingual Required
• Will work 3 12-hour shifts per week including some Saturdays.
• Must be able to follow and apply established office policies and procedures.
• Be customer service oriented and able to communicate with a pleasant demeanor at all times.
• Must be able to multitask and perform job duties in a timely manner.
• Must be comfortable with computers and learning new systems.
Duties and Responsibilities:
• Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion.
• Understand dental procedures and dental terminology for proper scheduling and treatment coordinating.
• Schedule and confirm patient appointments
• Verify dental insurance information.
• Understand insurance benefits to effectively educate patients on their dental benefits.
• Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up.
Requirements
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About the Company
Our mission:
“We are a patient driven dental office. Our mission is to provide the best possible care that is both convenient and affordable. We consider ourselves the hardest working, most efficient, and most caring dental team. We are constantly improving, striving to create the perfect patient experience and dental office environment.”